Family Health Insurance in France
- Bilingual team in Cognac – 20+ years helping expats
- Get covered in 24h
- Free, no-obligation quote
Family health insurance in France is the one thing every expat family needs immediately — and the one thing most get wrong. The French system is excellent. It is also entirely in French, built for French residents, and completely indifferent to the fact that you arrived three weeks ago with two children and a stack of paperwork you cannot read. We fix that. Bilingual advisors, a confirmed quote in 24 hours, and cover that starts before your carte Vitale does.
Get your family covered today — speak to an advisor in English.
Does your family have a coverage gap right now?
Most English-speaking families arriving in France do — and most do not realise it until something goes wrong. Family health insurance is the only thing that closes that gap from day one.
Here is the situation no one explains clearly: the French public health system — Assurance Maladie — does not cover you from arrival. It covers you once you are affiliated. That affiliation process, called PUMA (Protection Universelle Maladie), requires a minimum of three months of documented residency before your file can even be assessed. Add CPAM processing time, and the total gap between landing in France and receiving a working carte Vitale runs from three to nine months.
During that window, your family has zero public health cover. A GP visit, a child’s accident, a dental emergency, a complicated pregnancy — every one of those costs falls entirely on you, out of pocket, with no reimbursement.
A private family health insurance plan closes that gap from day one. It requires no Assurance Maladie affiliation. It starts when you arrive. And when your carte Vitale finally comes through, it transitions seamlessly into its complementary role alongside the public system.
The question is not whether you need cover. The question is whether you have it yet.
What family health insurance in France actually covers — and what it does not
Family health insurance fills the gap that Assurance Maladie leaves. Once your carte Vitale is active, Assurance Maladie reimburses a regulated base rate: 70% of the tarif de convention for a GP consultation, up to 80% for hospitalisation. The remainder is your responsibility. For one person, that is manageable. For a household with children, a partner, and regular healthcare needs, it adds up to thousands of euros a year in uncovered costs.
A well-structured mutuelle fills the gap. For families in France, the most important areas of cover are:
- GP and specialist consultations — including the dépassement d’honoraires charged by most specialists in major cities
- Hospitalisation — top-up cover beyond the public base rate, including private room options
- Dental care — check-ups, fillings, orthodontics, and prosthetics, up to zero out-of-pocket under 100% Santé rules
- Optical care — frames and lenses for every household member, annually for children with evolving prescriptions
- Maternity — prenatal consultations, birth costs, and postnatal follow-up
- Paediatric and preventive care — including vaccinations, growth consultations, and child psychiatry referrals
What a standard family health insurance plan does not cover: purely cosmetic treatments, pre-existing conditions excluded at sign-up, experimental therapies, and long-term care beyond defined annual limits. Your advisor reviews every exclusion with you before you sign — so there are no surprises when you make a claim.
The 100% Santé guarantee: zero out-of-pocket for dental, optical, and hearing care
France’s 100% Santé programme is one of the most significant — and most underused — benefits available to expat families. Introduced in 2019, it guarantees zero remaining charge for a defined basket of treatments, provided your family health insurance plan is compliant.
For families, the impact is concrete:
Dental: A range of prosthetics — crowns, bridges, full dentures — are fully reimbursed at zero cost to you when your mutuelle carries the 100% Santé label. Routine care follows standard reimbursement rules.
Optical: Every household member can access a pair of glasses — frame and lenses — from the 100% Santé range at no cost per cycle. Children with evolving prescriptions qualify for an annual renewal. The available range has expanded substantially since the programme launched.
Hearing: For any family member requiring hearing aids, including children diagnosed with hearing loss, the 100% Santé basket covers a full pair of Class I devices at zero cost. This is among the most financially impactful benefits for families — and one of the least known.
A mutuelle that is not 100% Santé compliant cannot unlock any of these benefits. We verify compliance as a baseline for every plan we recommend.
The Secteur 2 problem that catches every expat family — and how the right family health insurance solves it
If you are living in Paris, Lyon, Bordeaux, or any large French city, you will quickly discover that most of the specialists your family needs — paediatricians, orthodontists, child psychiatrists, dermatologists — practice in Secteur 2. This means they are legally authorised to charge above the regulated rate. The right family health insurance plan accounts for this from the start.
The gap between their fee and the Assurance Maladie base rate is called the dépassement d’honoraires. For a child’s orthodontic treatment in Paris, for example, a Secteur 2 orthodontist may charge two to three times the tarif de convention. Assurance Maladie reimburses the base fraction only. A poorly chosen mutuelle covers a small portion of the rest. The family absorbs the difference — across months or years of treatment.
The OPTAM agreement (Option Pratique Tarifaire Maîtrisée) is the solution most families never hear about. OPTAM practitioners are Secteur 2 doctors who voluntarily moderate their fees. In exchange, they receive better reimbursement from Assurance Maladie — and families with OPTAM-compatible family health insurance plans receive significantly better coverage on every consultation and treatment.
Our advisors identify OPTAM-certified paediatricians, orthodontists, and child specialists in your specific city before recommending a plan. That matters more than almost any other variable in your mutuelle choice.
What you get with Best French Insurance for family health insurance
We are not a comparison website. We are not a call centre. We are a bilingual concierge service built specifically for English-speaking families who need family health insurance in France.
Here is what that means in practice:
- No French forms. Ever. We handle every document in English on your behalf.
- No call centres. You speak to the same advisor from first contact to active cover — and beyond.
- No guesswork. We explain what you are buying, what it costs, and exactly what it covers, in plain English, before you commit.
- A confirmed quote in 24 hours. Tell us your household profile and we come back with a clear comparison — not a stack of policy documents.
- Cover backed by Generali — one of Europe’s largest and most established insurance groups, operating across 50+ countries, with full French infrastructure and financial solidity.
- Active cover within 2 to 3 business days of choosing your plan. No waiting periods for routine care under most plans.
- Ongoing bilingual support for claims, renewals, household changes, and any question that comes up — in English, for as long as you are our client.
Family health insurance cover typically ranges from €150 to €350 per month for a household of four, depending on ages, city, and cover level. Your advisor gives you a precise figure — not a generic estimate.
For a broader overview of how the French health system works before you speak to us, visit our guide to health insurance in France.
What families in Lyon, Paris, and Bordeaux say about their family health insurance with us
We do not ask for reviews. These are messages our clients sent us after getting family health insurance sorted through Best French Insurance.
“We arrived in Lyon with two children and zero idea how the French system worked. Within a week, Best French Insurance had us covered and had explained in clear English exactly what our mutuelle included and what it did not. Knowing the PUMA gap was covered from day one was the thing that gave us real peace of mind.” — Sarah and Tom B., British family, Lyon.
“Moving to Paris for my husband’s job meant juggling school enrolments, housing, and insurance at once. Our advisor sorted the family health cover in 48 hours. No French forms, no confusion, just a confirmation and a policy that actually made sense.” — Jennifer K., American expat, Paris.
“Our daughter needed orthodontic treatment and I was dreading what it would cost. Our advisor explained the OPTAM system, found an OPTAM orthodontist in Bordeaux, and built a plan around it. The reimbursement on the first treatment was far better than we expected — and I would never have known to ask for that without their guidance.” — Marc and Claire D., Canadian family, Bordeaux.
Frequently Asked Questions About Family Health Insurance in France
Everything you need to know about family health insurance in France — from the PUMA gap to policy structure and costs.
Can we get family health insurance before our carte Vitale arrives?
Yes — and you should not wait. Family health insurance starts the day you arrive and requires no Assurance Maladie affiliation. During the PUMA gap (three to nine months for most families), your plan is your primary health cover. Once your carte Vitale is active, it steps into its complementary role. There is no interruption in cover and no paperwork required for the transition.
Will we have to pay the PUMA contribution?
Possibly. Non-working residents with passive income above a set threshold — from rental income, investments, or pensions — may be subject to the cotisation subsidiaire maladie, an annual health contribution assessed by URSSAF. For 2026, this is estimated at €300 to €600 per year. It applies most commonly to families where neither parent is salaried. Our advisors assess your household income profile before any application is made, so this cost is planned for — not discovered after the fact.
How quickly can we get family health insurance cover?
Most families receive a confirmed quote within 24 hours. Active family health insurance cover begins within two to three business days of selecting a plan. There is no waiting period for routine care under most of our plans.
What if our situation changes — a new baby, a new job, a move to another city?
Your advisor adjusts your family health insurance policy as your household changes. Adding a newborn, updating your residency status, or changing city all affect your cover and your premiums. We handle those updates in English, without you needing to navigate any French administration.
Do we need separate policies for each family member?
No. A single family health insurance plan covers all declared household members — principal insured, spouse or partner, and dependent children up to age 26 in education. One policy, one premium, one point of contact. It is significantly more cost-effective than individual policies and far simpler to manage.
Get your family health insurance sorted — speak to an advisor today
If your family is preparing to move to France, currently in the PUMA gap, or already settled but underinsured — one conversation is all it takes to sort your family health insurance.
No commitment. No French forms. No waiting. Just a bilingual advisor who knows the French system, understands your situation, and gets your household properly covered — in English, from start to finish.
We respond within one business day. And if you also need to sort home insurance in France, we handle that in the same conversation.
Request your family health insurance quote now.
What we offer
We provide tailored insurance solutions for individuals, families, and professionals:
Why choose us ?
Over 20 years of experience with expats and international clients
Bilingual team — we explain everything in plain English (We are French. We speak English. And no, we won’t make you fill out a 12-page form in triplicate)
No call centers — real human support, by phone or email
Quick turnaround — get covered in as little as 24h
Based in Cognac, working with clients across all of France
We are not a comparison site — we are an actual agency that helps you get what’s best for you.
Real stories from real clients (5/5 on Google)
Frequently Asked Questions
Do I need to be fluent in French to get insured?
No. We speak English and take care of the paperwork for you.
Can I get insured quickly?
Yes — in most cases, we can provide coverage within 24 to 48 hours.
Is this more expensive than going directly to an insurer?
Not at all. Our prices are transparent, and you benefit from personalised advice at no extra cost.
Ready to get started?
- Fill out our form to receive a personalised quote
- Or click “Contact us”, and we’ll get back to you within 24 hours
- It’s fast, free, and tailored to your needs.
Contact Information
Address
16 rue Plumejeau – 16100 COGNAC
Business Hours
Mon-Fri: 9:00 AM - 6:00 PM
Sat: 9:00 AM - 12:00 PM
Your trusted insurance partner in France for over 20 years.
Legal
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SAS AGENCE GENERALI COGNAC, whose registered office is located at 2 rue Pillet Will, 75009 Paris, is registered with the Paris Trade and Companies Register under number 844 879 106, and with ORIAS under number 210005547.