Owner insurance is the home insurance taken out by someone who owns and lives in their property in France. It protects the building, everything you have invested in it, the contents and personal belongings inside, and your liability as an occupier towards neighbours and visitors. For English-speaking homeowners, whether you have purchased a village house, a country home or an apartment, owner insurance is what protects you against the financial consequences of a fire, burst pipe, storm, theft or other unexpected event.

Best French Insurance, the bilingual Generali agency based in Cognac, arranges owner insurance for English-speaking homeowners throughout France. Our bilingual advisors explain the French insurance system in clear English and build cover tailored to your property, your belongings and the way you live in your home.

What owner insurance covers

owner insurance

The building and permanent fixtures

Cover for the structure you own, including the walls, roof and permanent fixtures, against fire, water damage, storms and other insured events. For homeowners, the building is usually the most valuable asset, so the insured amount should reflect the true cost of rebuilding rather than an outdated property valuation.

Contents and valuables

Your furniture, appliances and personal belongings are covered, with additional protection available for higher-value items such as jewellery, artwork and specialist equipment. Owner insurance allows you to choose a contents value that accurately reflects everything inside your home.

Civil liability as an occupier

If your property, or someone living in your household, causes injury or damage to another person or their property, you may be held legally responsible. Whether it is water leaking into a neighbouring apartment or a roof tile falling onto a passer-by, this liability cover protects you against the financial consequences. For apartment owners, it forms one of the essential parts of owner insurance.

Water damage, fire and storm

These are among the most common home insurance claims in France. A comprehensive owner insurance policy covers escape of water, fire, explosion and storm damage, including the cost of repairs, clean-up and restoration following an insured event.

Theft and break-in

This cover protects your personal belongings following a burglary or attempted break-in, as well as damage caused to doors, windows or locks. Some insurers require specific security measures, such as approved locks or alarm systems, so it is important to ensure these conditions are met.

Natural catastrophe and legal protection

French home insurance policies include protection against officially recognised natural catastrophes, such as flooding, drought-related ground movement and other major natural events. Legal protection can also be added to help with disputes involving neighbours, contractors, builders or suppliers.

Outbuildings, pools and grounds

Many rural properties include garages, barns, workshops, swimming pools or extensive grounds that require specific protection. These features add both value and liability to your property, so owner insurance should specifically include them rather than assuming they are automatically covered.

Emergency assistance

Most French home insurance policies include a 24-hour emergency assistance service for urgent situations such as burst pipes, broken locks or heating failures. This service helps arrange qualified tradespeople and, in many cases, covers the cost of making your home safe as quickly as possible.

Rehousing and loss of use

If a serious fire, flood or other insured event makes your home temporarily uninhabitable, loss-of-use cover pays for alternative accommodation while repairs are carried out. This important part of owner insurance helps reduce the financial impact of a major claim during an already stressful period.

Is owner insurance compulsory in France?

owner insurance

Whether owner insurance is compulsory depends on the type of property you own. If you own and live in a detached house, French law does not strictly require you to insure it, although doing so is strongly recommended given the financial risks involved. If you own an apartment within a co-owned building (copropriété), you must legally hold at least civil liability insurance under the ALUR law, which has applied since 2015. The building’s management company may ask you each year to provide proof of this cover. In practice, almost every homeowner chooses a comprehensive owner insurance policy because the cost of a major claim can far exceed the annual premium.

Owner insurance for English-speaking homeowners: specific situations

Houses and apartments are not insured in the same way

A detached house requires insurance for the entire structure, while an apartment usually benefits from a building policy arranged by the copropriété. Your own owner insurance then focuses on your private unit, your belongings and your personal liability. We ensure both policies work together without unnecessary overlaps or gaps in cover.

Renovations and building works

Many English-speaking buyers purchase French properties to renovate. During renovation work, an empty or partially completed property faces additional risks that standard home insurance may not cover. Your policy should reflect building works, unoccupied periods and the changing value of the property throughout the project.

Rural and high-value homes

Country houses, character properties, outbuildings, swimming pools and valuable contents require higher insured values and more comprehensive guarantees than a standard apartment policy. Historic features, wine cellars, stone barns and bespoke woodwork can be particularly expensive to restore after a fire or storm, making accurate valuation an essential part of owner insurance.

Working from home

If you operate a business or regularly welcome clients into your home, a standard home insurance policy will not usually cover those professional activities. Business use should be declared separately to ensure claims remain valid.

From holiday home to primary residence

Many people initially purchase a property as a second home before relocating permanently to France. Once the property becomes your main residence, your insurance should be updated accordingly, as cover designed for an occasionally occupied property may no longer be appropriate.

Insuring a newly purchased property

Your owner insurance should begin on the day ownership is officially transferred. We arrange cover to start on completion day, ensuring your property is protected from the very first moment without leaving any uninsured gap.

Solar panels, heat pumps and modern installations

Many homes in France now include solar panels, heat pumps and other energy-efficient installations that significantly increase the property’s value. These improvements should be declared and included in the insured value so they are fully covered following a fire, storm or other insured event.

Why arrange your owner insurance through Best French Insurance?

Best French Insurance is a genuine Generali agency located at 16 rue Plumejeau in Cognac, not a comparison website. Every client speaks directly with a bilingual advisor who understands both the French home insurance system and the specific concerns of English-speaking homeowners.

When arranging owner insurance, we assess your property, whether it is a house or an apartment, its rebuilding value, the value of your contents and how you use it. We then tailor the insured amounts and guarantees accordingly. We can also coordinate your cover with your vehicle insurance and any other policies you hold to provide consistent protection across all your insurance needs.

Get a free, no-obligation quote

Quotes are free and without obligation. Our Cognac office is open Monday to Friday from 9am to 6pm and Saturday from 9am to 12pm. Call us on 05 45 82 03 20 or email cognac@agence.generali.fr.

Frequently asked questions: owner insurance in France

Is owner insurance compulsory for my home?

If you own and live in a detached house, owner insurance is not legally compulsory, although it is strongly recommended. If you own an apartment within a copropriété, you must hold at least civil liability insurance under the ALUR law, and the building’s management company may request proof of cover each year.

What is the difference between insuring a house and an apartment?

A detached house requires insurance for the entire building, while an apartment is located within a property already insured by the copropriété. Your owner insurance mainly protects your private unit, your belongings and your personal liability. We ensure both policies complement each other without leaving gaps in cover.

How should I value the contents?

Your contents should be valued realistically and include higher-value possessions such as jewellery, artwork, collectibles and specialist equipment. These items may need to be declared separately. Underestimating the value of your belongings is one of the most common reasons for reduced claim settlements.

I am renovating an empty house. Am I covered?

Only if your owner insurance specifically reflects renovation work and periods when the property is unoccupied. Empty or partially renovated homes present additional risks that should always be declared to your insurer.

Does owner insurance cover a business run from home?

Not usually. Standard owner insurance is designed for private residential use and generally does not cover business activities, client visits or professional equipment. If you work from home, this should be declared so appropriate business cover can be added where necessary.

How do I get a quote?

Contact us by phone on 05 45 82 03 20, by email at cognac@agence.generali.fr, or request a quote through our website. You are also welcome to visit our office at 16 rue Plumejeau, 16100 Cognac, Monday to Friday from 9am to 6pm and Saturday from 9am to 12pm. All quotations and advice are free and without obligation.

What we offer

We provide tailored insurance solutions for individuals, families, and professionals:

Why choose us ?

Over 20 years of experience with expats and international clients

Bilingual team we explain everything in plain English (We are French. We speak English. And no, we won’t make you fill out a 12-page form in triplicate)

No call centers real human support, by phone or email

Quick turnaround get covered in as little as 24h

Based in Cognac, working with clients across all of France

We are not a comparison site we are an actual agency that helps you get what’s best for you.

Real stories from real clients (5/5 on Google)

Frequently Asked Questions

Do I need to be fluent in French to get insured?

No. We speak English and take care of the paperwork for you.

Yes — in most cases, we can provide coverage within 24 to 48 hours.

Not at all. Our prices are transparent, and you benefit from personalised advice at no extra cost.

Ready to get started?

Contact Information

Address

16 rue Plumejeau – 16100 COGNAC

Business Hours

Mon-Fri: 9:00 AM - 6:00 PM
Sat: 9:00 AM - 12:00 PM

Your trusted insurance partner in France for over 20 years.

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